Privacy Policy

Privacy Policy – Switch Me UK Ltd

Effective Date: [Insert Date]

Switch Me UK Ltd ("Switch Me UK", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

SwitchMe UK 

7 Maes Yr Ehedydd,Carmarthen,SA31 3GB

info@switchmeuk.com

2. What Data We Collect

We collect the following types of personal data:

• Identity Data: name, title, date of birth
• Contact Data: address, email, phone number
• Technical Data: IP address, browser type and settings, device identifiers
• Usage Data: information about your interaction with our website and services
• Marketing & Communications Data: preferences for receiving communications from us

We collect data:

• Directly from you (e.g. through contact forms, account sign-ups, or service enquiries)
• Automatically via cookies and tracking technologies
• From third-party sources, where lawful and with your consent

3. How We Use Your Data

We only use your personal data when legally permitted. Common purposes include:

Purpose

Lawful Basis

To provide and manage our services

Contractual necessity

To respond to your enquiries

Legitimate interest

To send marketing communications

Consent or legitimate interest

To comply with legal obligations

Legal obligation

To improve our website and user experience

Legitimate interest

4. Marketing

We may send you marketing communications if:

• You have opted in to receive them, or
• You are an existing customer and we believe it’s in your legitimate interest

You can withdraw consent or opt out at any time using the unsubscribe link in emails or by contacting us directly.

5. Sharing Your Data

We may share your personal data with:

• Service providers who process data on our behalf (e.g., website hosting, email platforms)
• Professional advisers (e.g., legal, accounting)
• Authorities or regulators when required by law

All third parties are required to respect the security of your data and act in accordance with the law.

6. International Data Transfers

Where data is transferred outside the UK:

• We ensure adequate safeguards are in place, such as UK International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs)
• You can request a copy of these safeguards by contacting us

7. Data Retention

We retain your personal data only for as long as necessary:

• General enquiries: up to 12 months
• Marketing data: until you opt out
• Legal or regulatory records: as required by law
• Job applications: usually 6 months post-application

8. Your Rights

Under the UK GDPR, you have rights including:

• Access to your data
• Rectification of incorrect or incomplete data
• Erasure of your data ("right to be forgotten")
• Restriction or objection to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact: Info@switchmeuk.com

If you're not satisfied, you can complain to the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk

9. Cookies and Tracking

We use cookies to:

• Enhance your experience
• Remember your preferences
• Collect analytics data

Please refer to our [Cookie Policy] for more details and how to manage preferences.

10. Data Security

We employ appropriate technical and organisational measures to protect your personal data, including:

• Encryption
• Access controls
• Staff training
• Secure data storage

We regularly review our data security practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above and notify you where appropriate.

12. Contact Us

For any privacy-related queries, please contact:

Switch Me UK Ltd
Email: Info@switchmeuk.com
Address: 7 Maes Yr Ehedydd,Carmarthen,SA31 3GB